Preface
Since the first party is a company specialized in remote care and telemedicine and provides electronic solutions for health facilities and health practitioners to facilitate remote communication and care through electronic channels, and as the second party has the necessary scientific and practical experience as a health practitioner or doctor licensed to practice the profession from the competent authorities, the will of the two parties has met with the full legal capacity on the following.
Article 1:
The preface is an integral part of the contract and one of its terms that is interpreted and read with it.
Article 2 (The subject of the contract):
The second party works and collaborates with the first party by representing it in the virtual clinic via the Cura application.
Article 3 (Contract terms):
Both parties agrees that the duration of this contract is one calendar (Gregorian) year starting from the date of signing and is renewed for similar periods unless one of the two parties is notified of his wish to discontinue at least two months before the end of the contract.
Article 4 (First Party Obligations):
- The first party is committed to providing the application "Cura" in accordance with the criteria it deems appropriate so that the second party can perform its work to the fullest.
- The first party is committed to taking care of technical matters in order to maintain the reputation and entity of the second party as well as everything related to the confidentiality between them and the customers in order to develop the business.
Article 5 (Second Party Obligations):
- The second party adheres to the policies and procedures followed or developed by the first party as required by the business interest.
- The second party is committed to providing medical consultations to the first-party’s clients through Cura application, and the second party is fully responsible for these consultations as they express its own point of view and not the opinion of the virtual clinic as a whole.
- The second party is obliged to deal seriously with the application and to provide correct information about its CV which will be presented to patients, including personal photos, certificates, and specialties, license to practice the profession, and other proof of the eligibility of the second party to practice the profession.
- The second party is obliged to abide by the instructions and conditions imposed on it by the first party to achieve the objectives of this contract. The second party is committed to responding quickly and not to compromise in dealing with the requests of patients and clients and to provide the highest possible standards.
- The second party is obliged to officially authorize and disclose to the first party all the work it does in this field or to work with any other applications or programs aimed at providing telecare and telemedicine.
- The second party markets the first party between the doctors and its clients in its real clinic in order to increase the popularity of the Cura Application.
- The second party is committed to applying the highest standards of professional and functional quality standards.
- The second party is committed to providing suggestions that will lead to the development of the field of work from time to time.
- The second party is obliged to maintain confidentiality and abide by the provisions of the contract signed between the parties in this regard.
- The second party is committed to providing guidance and advice to virtual clinic clients by providing useful and practical consultations as provided in the real clinic. This includes advising the patient to go to the emergency or the real clinic if necessary.
- The second party shall take full responsibility for the face of the third parties for any mistakes or omissions made by them.
- The second party in the face of third parties is responsible for proving the validity of all documents submitted to the first party on which this contract was concluded.
- If the second party wishes to stop or remove the application, it must notify the first party at least one week before the removal and be held responsible if proven otherwise.
- The first party is obliged to verify the validity of the license of the second party issued by NHRA, upon which the account will be activated and displayed in the application, and the second party is fully responsible for all the information it mentions in its profile.
Article 6 (Obligations of the second party in the primary health care program):
- In the primary health care program, the second party participates in the selected shifts from the schedule of shifts for the period specified by the first party.
- The second party is obliged to follow the instructions of the first party in the booking of shifts to ensure proper coordination between the team of doctors.
- The second party is committed to being on an uninterrupted shift and with a total focus on providing the highest quality service.
- The second party treats its virtual clinic through the app as if it were a real clinic, including attendance, dress, and dealing with users personally and professionally.
- The second party undertakes to provide a strong internet network that does not cause any deficiencies in the quality of communication and communication with users.
- The first party is obliged to follow up on the presence and status of the second party to ensure that it is actually present during the hours of its shift.
- The first party is obliged to hold the second party accountable for its hours of presence during the shift only, in accordance with the company's policy.
- The second party is obliged to change its presence status according to the time of the shift and is obliged to respond to all incoming calls as long as it is "online" during or outside the shift if it does not change the status of the presence.
- In the event of a delay or absence once without a compelling excuse from the shift, the doctor will be excluded from the current shift period.
- In the event of a repeated delay or absence within one month (two periods), the doctor will be completely excluded from the service.
Article 7 (Obligations of the second party in the free consultation program):
- In the free consultation program, the second party provides consultations to the user free of charge.
- The free consultation program aims to help the second party increase the sucess and popularity of its online clinic and thus its digital reputation.
- The second party program can provide its voluntary services to patients under the framework of community service.
- The second party may be subject to the operating usage fee according to the first party's view and these fees are charged only after the approval of the second party, which is free of charge until the date of the announcement by the first party.
- The second party can transfer to the paid consultation program at the time it deems appropriate.
Article 8 (Fees of the second party):
- Detailed in a separate document.
- Financial details for consulting
Article 9 (General Conditions):
- First party has the right to terminate this contract in any way and at any time without giving reasons.
- It is agreed that the parties must implement the terms of this contract under the terms of good faith and to the satisfaction of Allah and in accordance with the customary law.
- It is agreed that the nullity of a clause does not mean that this contract is invalid, but that every valid item that is not invalid remains valid.
- This contract replaces all verbal and written understandings and agreements between the two parties.
- This contract may not be amended or its terms or obligations exchanged by the parties in it without the consent of both parties or their legal representatives.
- All the terms of this contract are subject to the regulations and laws in force in the Kingdom of Bahrain, and in the event of a dispute, God forbid, to arbitrate to the competent authorities in the Kingdom of Bahrain.