You can connect with a doctor by video, directly from your smartphone. You can ask personal health questions directly to a doctor, and receive care as appropriate for virtual consults. While interactions on are not anonymous (your name and health information are shared with the doctors you consult with), they are secure and confidential.
Your identity is private, personally Identifiable Information is not visible to others, video consults are confidential.
We take your privacy and security very seriously. Our Privacy Statement is straightforward and easy to understand. It contains answers to common questions about how our service works and how information provided to us is used and protected.
We also have a Privacy Constitution, consisting of our pledge to you and your rights. This Constitution helps guide our decisions about privacy and security, and secures your rights as a member of our service.
Our Pledge to You:
We are here to help.
We are here to help you connect with doctors and find helpful health information including useful answers from trusted doctors. We ask only for data that can help us provide this service to you, and to use the data provided to improve your experience on our service.
We are safe and secure.
We will keep the personal information that you provide to us safe and secure. Our data security practices always meet or exceed industry standards. We use technology, policies, and conduct, together with a privacy-centered company culture, to ensure that your data is safe.
Your Identity is Not For Sale.
We won’t sell your personally identifiable information.
Your Rights:
You control your privacy.
You control your privacy. Our experience is designed to keep your information anonymous and secure. You can add, remove, or update the personal and health information in your Profile at any time.
You are entitled to know how we use the information provided to us.
You have the right to know what Personally Identifiable Information we collect and how it is used. Our sharing preferences are transparent and our Privacy Statement discloses this information.